The Ultimate Guide to Car Dealer Software Outage Preparedness

A leading software provider to U.S. car dealerships has shut down most of its systems “out of an abundance of caution" after a cyberattack. For the second day Thursday, thousands of car dealerships nationwide saw issues with a major software provider powering their businesses, ... A huge cyberattack on CDK Global, a software company that's used by a majority of car dealerships nationwide, is having a crippling impact ... During the outage, many dealerships pivoted from all-in-one software platforms to pens, paper, Excel sheets, phone calls, and, in some cases, ... The company, which provides software to car dealerships, briefly shut down all its systems on Wednesday, saying it was investigating a cyber ... The outage began on Wednesday, June 19, after two cyber incidents(opens in a new tab) halted the company's systems, which provide software to ... ... software provider on which thousands of dealers rely to run their stores ... outage, but has had to adapt, such as by handling some tasks ... Such is life for auto retailers and their customers across the United States and Canada after CDK Global — a software provider to some 15,000 ... Vehicle Software Updates · Connected Services · SiriusXM · About My Vehicle ... Find a dealer. Locate an authorized dealership · Woman with umbrella. Ownership ... Car dealerships are inundated with systems to handle customer retention, physical and virtual inventory management, online advertising, ...